For Immediate Release
Sumantri Endang
Executive Housekeeper /
Property Service Culture Trainer
sumantri.endang@sheraton.com
Sheraton honors housekeeping and laundry associates
BRUNEI, Bandar Seri Begawan, 20th March 2007 – Sheraton Utama Hotel recently honored its Housekeeping and Laundry associates during the Rooms Division – Housekeeping and Laundry Awards presentation held at the hotel’s training room
The event was held in conjunction with Building Word Class Brand implementation and to show recognition and appreciation to all the Housekeeping and Laundry associates who has contributed towards achieving high level in Building World Class Brand.
Room Attendant, Nurlina Bazilah Bte Abdullah was elected as “Brand Loyalty Driver Award 2006” which is based on the Category of Maintaining the quality and consistently hotel guest room of cleanliness. Measurement taken from the highest score attained from Guest Satisfaction Index (GSI) achieving. 26.26 . Laundry trainer Hjh Imas Yuli Machfudin received the ‘Change and Grow Award 2006 “for the category of trainer , achieving the highest hours in conducting training with 3060 minutes or 51 hours in 2006. for “ Behaviors Consistent Highly Effective Award 2006 “ category the best attendance with no absence and sick leave for the whole year last year goes to Salvador Casugay
Special recognition for non competition category also given to Mr. Asep Mustafa for “Connecting Ritual Planned Events Award”, Asep will continue as a champion in driving and creating Star Customer experience and for “ Deliver Result Award “ non competition category goes to Miss Melly Maisarah as Starwood improvement system champion.
Each winner received an award certificate of recognition and dictionary book. The award was presented by General Manager, Datin Hajah Zainah Bujang and Executive Housekeeper cum Property Service Culture Trainer, Mr. Sumantri Endang.
In her speech, Datin Zainah congratulated the winners saying that she was proud that the Housekeeping team has continue actively to Building World Class Brand
The Rooms Division – Housekeeping and Laundry Award was initiated by Mr. Sumantri Endang, the hotel’s Executive Housekeeper cum Property Service Culture Trainer. Present on the reception were Human Resources Administrator, Nanetta Jordana and the hotel Housekeeping and Laundry associates.
Photo caption: The Housekeeping and Laundry Award winners with Datin Zainah and Mr. Sumantri.
Executive Housekeeper /
Property Service Culture Trainer
sumantri.endang@sheraton.com
Sheraton honors housekeeping and laundry associates
BRUNEI, Bandar Seri Begawan, 20th March 2007 – Sheraton Utama Hotel recently honored its Housekeeping and Laundry associates during the Rooms Division – Housekeeping and Laundry Awards presentation held at the hotel’s training room
The event was held in conjunction with Building Word Class Brand implementation and to show recognition and appreciation to all the Housekeeping and Laundry associates who has contributed towards achieving high level in Building World Class Brand.
Room Attendant, Nurlina Bazilah Bte Abdullah was elected as “Brand Loyalty Driver Award 2006” which is based on the Category of Maintaining the quality and consistently hotel guest room of cleanliness. Measurement taken from the highest score attained from Guest Satisfaction Index (GSI) achieving. 26.26 . Laundry trainer Hjh Imas Yuli Machfudin received the ‘Change and Grow Award 2006 “for the category of trainer , achieving the highest hours in conducting training with 3060 minutes or 51 hours in 2006. for “ Behaviors Consistent Highly Effective Award 2006 “ category the best attendance with no absence and sick leave for the whole year last year goes to Salvador Casugay
Special recognition for non competition category also given to Mr. Asep Mustafa for “Connecting Ritual Planned Events Award”, Asep will continue as a champion in driving and creating Star Customer experience and for “ Deliver Result Award “ non competition category goes to Miss Melly Maisarah as Starwood improvement system champion.
Each winner received an award certificate of recognition and dictionary book. The award was presented by General Manager, Datin Hajah Zainah Bujang and Executive Housekeeper cum Property Service Culture Trainer, Mr. Sumantri Endang.
In her speech, Datin Zainah congratulated the winners saying that she was proud that the Housekeeping team has continue actively to Building World Class Brand
The Rooms Division – Housekeeping and Laundry Award was initiated by Mr. Sumantri Endang, the hotel’s Executive Housekeeper cum Property Service Culture Trainer. Present on the reception were Human Resources Administrator, Nanetta Jordana and the hotel Housekeeping and Laundry associates.
Photo caption: The Housekeeping and Laundry Award winners with Datin Zainah and Mr. Sumantri.
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