Bandar Seribegawan, 27 April 2007. Building World Class Brand- Leadership Tool Kit by Sumantri.
One of new method in Building World Class Brand as a brand service experience, a Leadership tool kit has been proposed to support manager and supervisors in moving initiative forward. The toolkit will give an ideas to allow teams to continue emphasizing brand guest service on an going, long term basis. Each module will be on a CARD that will permit to easily share the topic with others in daily briefing. This leadership toolkit content of the total modules cover from 2 modules under Sheraton brand and 6 modules under Sheraton experience.This is the answer that the guest experience will dramatically improve, which is at the core of this initiative. Some optional activities also added to create more fun and live when implement this initiative. This module will takes 52 weeks or 5 times a week and each day have one and different module.
One of new method in Building World Class Brand as a brand service experience, a Leadership tool kit has been proposed to support manager and supervisors in moving initiative forward. The toolkit will give an ideas to allow teams to continue emphasizing brand guest service on an going, long term basis. Each module will be on a CARD that will permit to easily share the topic with others in daily briefing. This leadership toolkit content of the total modules cover from 2 modules under Sheraton brand and 6 modules under Sheraton experience.This is the answer that the guest experience will dramatically improve, which is at the core of this initiative. Some optional activities also added to create more fun and live when implement this initiative. This module will takes 52 weeks or 5 times a week and each day have one and different module.
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