Today Saturday, 16th October 2010, marks the 10th Year Anniversary of The Empire Hotel and Country Club. The Hotel kicked starts its 10th Anniversary – Experience the Magic celebration earlier this year with numerous promotions and events such as Amateur Photography competition, sand castle sculpture & longest ‘Kek Batik’, monthly lucky draws and more. In fact, more activities are lined up until the end of the year in celebration of the 10th anniversary. The anniversary spirits are filled within all employees and yesterday over 200 employees gathered for a group photo, forming number ‘10’, expressing the exciting 10th celebration.
Hotel Achievement
Over the years, the hotel had won over 20 major awards. First accolade received was the Best New Resort by Travel Trade Gazette Asia 2001. The hotel’s top suite – Emperor Suite was awarded as the World's Leading Presidential Suite by World Travel Awards 2003, 2004, 2005 meanwhile the 18-hole Jack Nicklaus designed signature golf course was also awarded as the 2nd Best Golf Resort in Asia by Asian Golf Monthly Awards 2006.
The hotel continue at “excellence “rating and ranked number 1 for business in Bandar Seri Begawan, Brunei Darussalam by Tipadvisor as of 16th October 2010. The Hotel was also received “Outstanding service “ 2010 by Mystery guest Wordhotels.
New Direction
Under leadership of Mr.Desmond Acheson the general manager of the hotel together with executive committee member’s and the rest of team member, The Empire Hotel and Country Club will always continue strive and committed to reach the mandate.
Our Rooms Division is play an important role
Rooms Refurbishment
Recently we announced the room refurbishment, this B $ 8,5 million project commencing this month and this will be one of the biggest enhancement made towards the 10 year-old majestic stature. The new rooms will be equipped with enticing new technology, from high speed in-room wireless Internet to the 46'/55 “ LED TV with interactive channels with an ability to check detail information of entertainment and hotel facilities, video on-demand , guest’s bills as well as room service. All rooms feature, universal plug, an iPod docking station for your iPod or iPhone as well as Internet radio for international listening.
In terms of interior, expect an improvement in its features with elegance, contemporary yet classic touches. In bathing area is akin to a private bath-spa where guests are encouraged a moment of indulgence. They can choose a refreshing shower with an invigorating rain shower, or a relaxing soak in the long bath scented by soothing Elemis and Asprey brands.
Bathroom Amenities
In line with Rooms Refurbishment a new bathroom amenities “Elemis “and “Asprey “brands will be introduced. In bathing area is akin to a private bath-spa where guests are encouraged a moment of indulgence daily with new bathroom amenities Elemis “time to Spa” concept miniature in your own bathroom.
Elemis is one of the world’s leading companies in aromatherapy skincare and spa-therapies. Each product is infused with essential oils and exotic plant extracts to treat the skin and re-awaken the senses. The Empire Hotel & Country Club guests will enjoy luxuriant and subtle fragrances in each of the Elemis “Time to Spa” amenities including:
Elemis Pure Shine Shampoo: Infused with the aroma of lime, basil and grapefruit, this gentle shampoo leaves hair and scalp deeply cleansed.
Elemis Pro-Vitamin Conditioner: A citrus experience that replenishes moisture with conditioning Vitamin B5, penetrating hair to nourish from root to tip, while detangling and strengthening.
Citrus Soap Slice: This clear pure Glycerin soap is lightly infused with the aroma of grapefruit, basil, clove and lime and promises to leave the face feeling cleansed and refreshed.
Sharp Shower and Bath Gel: This aroma-therapeutic blend of mint, chamomile, wild marjoram, nettle and thyme in a mineral rich sea salt base leaves skin tingling with vitality.
Pure Zest Cleansing Soap: Infused with nature’s own lime, clove leaf, lavender and rosemary extracts in palm oil; designed to inspire a new zest for life.
Vitamin Rich-Body Lotion: Infused with vitamin-rich wheat germ, carrot and sweet almond oil; a welcome treat for thirsty skin.
For Villa’s, Ambassador, Empress and Emperor, we bring you luxurious guest amenities in the form of Asprey's Purple Water collection. Purple Water takes its name from the signature Asprey colour and comprises a selection of bathroom products targeted at five-star hotels worldwide.
Head notes of lemon, mandarin and jacaranda gives Purple Water products an initial zesty impact while ginger, vetiver and musk adds depth to the fragrance.
The range, encompassing shower and bath products, shampoo and conditioner, soap, bath salts, refreshing towelettes and perfume, is presented in soft touch bottles with Asprey's trademark button chrome cap.
The Rooms Division will roll out of new amenities begins with the launch on December 2010
The Empire Signature Arrival Experience
The hotel is currently working on “The Empire Signature Arrival Experience”. Preparation and training are underway. Two certify facilitators “ Rahman & Saufi Rooms Department for this The Empire Signature Arrival Experience are continue execute the plan.
Inspired by five Senses and people of Brunei, Five senses play significant role in creating memorable experience for The Empire Hotel & Country Club guests.
Sense are the physiological methods of perception. A broadly acceptable definition of a sense would be "a system that consists of a group of sensory cell types that responds to a specific physical phenomenon, and that corresponds to a particular group of regions within the brain where the signals are received and interpreted." Disputes about the number of senses typically arise around the classification of the various cell types and their mapping to regions of the brain. The traditional five senses are sight, hearing, touch, smell, taste.
Designed to create an arrival experience that makes a guest feel welcome and connected to the people, culture and The Empire Hotel as a property, to Empire team members and as a guest of the Hotel. There are 13 elements involved ;
Program Elements
• Welcome note
• Up grading doorman uniform
• Airport Transfer experience
• The Empire welcoming Handshakes
• GONG
• Lobby Ambassador
• Express Check In
• Healthy welcome drink
• Cold /Hot towel – optional
• Front Office team member behavior standard
• Front Office team member conversation starter guideline
• Rooming / Escort procedure
• And courtesy call
The Empire Signature Arrival Experience is a BIG thing expecting will be launched by first week of December 2010.
Well ……..Selamat Ulang Tahun,Empire!! Selamat Hari Jadi,Empire!!Happy 10th anniversary,Empire!! Lets moving forward from Good to Great!!
Celebration will continue…………………………………
In line with Rooms Refurbishment a new bathroom amenities “Elemis “and “Asprey “brands will be introduced. In bathing area is akin to a private bath-spa where guests are encouraged a moment of indulgence daily with new bathroom amenities Elemis “time to Spa” concept miniature in your own bathroom.
Elemis is one of the world’s leading companies in aromatherapy skincare and spa-therapies. Each product is infused with essential oils and exotic plant extracts to treat the skin and re-awaken the senses. The Empire Hotel & Country Club guests will enjoy luxuriant and subtle fragrances in each of the Elemis “Time to Spa” amenities including:
Elemis Pure Shine Shampoo: Infused with the aroma of lime, basil and grapefruit, this gentle shampoo leaves hair and scalp deeply cleansed.
Elemis Pro-Vitamin Conditioner: A citrus experience that replenishes moisture with conditioning Vitamin B5, penetrating hair to nourish from root to tip, while detangling and strengthening.
Citrus Soap Slice: This clear pure Glycerin soap is lightly infused with the aroma of grapefruit, basil, clove and lime and promises to leave the face feeling cleansed and refreshed.
Sharp Shower and Bath Gel: This aroma-therapeutic blend of mint, chamomile, wild marjoram, nettle and thyme in a mineral rich sea salt base leaves skin tingling with vitality.
Pure Zest Cleansing Soap: Infused with nature’s own lime, clove leaf, lavender and rosemary extracts in palm oil; designed to inspire a new zest for life.
Vitamin Rich-Body Lotion: Infused with vitamin-rich wheat germ, carrot and sweet almond oil; a welcome treat for thirsty skin.
For Villa’s, Ambassador, Empress and Emperor, we bring you luxurious guest amenities in the form of Asprey's Purple Water collection. Purple Water takes its name from the signature Asprey colour and comprises a selection of bathroom products targeted at five-star hotels worldwide.
Head notes of lemon, mandarin and jacaranda gives Purple Water products an initial zesty impact while ginger, vetiver and musk adds depth to the fragrance.
The range, encompassing shower and bath products, shampoo and conditioner, soap, bath salts, refreshing towelettes and perfume, is presented in soft touch bottles with Asprey's trademark button chrome cap.
The Rooms Division will roll out of new amenities begins with the launch on December 2010
The Empire Signature Arrival Experience
The hotel is currently working on “The Empire Signature Arrival Experience”. Preparation and training are underway. Two certify facilitators “ Rahman & Saufi Rooms Department for this The Empire Signature Arrival Experience are continue execute the plan.
Inspired by five Senses and people of Brunei, Five senses play significant role in creating memorable experience for The Empire Hotel & Country Club guests.
Sense are the physiological methods of perception. A broadly acceptable definition of a sense would be "a system that consists of a group of sensory cell types that responds to a specific physical phenomenon, and that corresponds to a particular group of regions within the brain where the signals are received and interpreted." Disputes about the number of senses typically arise around the classification of the various cell types and their mapping to regions of the brain. The traditional five senses are sight, hearing, touch, smell, taste.
Designed to create an arrival experience that makes a guest feel welcome and connected to the people, culture and The Empire Hotel as a property, to Empire team members and as a guest of the Hotel. There are 13 elements involved ;
Program Elements
• Welcome note
• Up grading doorman uniform
• Airport Transfer experience
• The Empire welcoming Handshakes
• GONG
• Lobby Ambassador
• Express Check In
• Healthy welcome drink
• Cold /Hot towel – optional
• Front Office team member behavior standard
• Front Office team member conversation starter guideline
• Rooming / Escort procedure
• And courtesy call
The Empire Signature Arrival Experience is a BIG thing expecting will be launched by first week of December 2010.
Well ……..Selamat Ulang Tahun,Empire!! Selamat Hari Jadi,Empire!!Happy 10th anniversary,Empire!! Lets moving forward from Good to Great!!
Celebration will continue…………………………………
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