Sumantri -Building World Class Brand- Rolls Outs

Building World Class Brand- Rolls Outs by Sumantri

Below article has been sent to Pak Sigit - Director of Service Culture Training created especially for starwoodone.com


Building World Class Brand is new direction at Sheraton Utama Hotel. General Manager, Department Heads and all associates together
enter the door to start the journey to "The New Direction ". We celebrate to welcome the service culture transformation in excitement and each of us pledge the commitment to live the culture Building World Class Brand because we sure WE MAKE THE DIFFERENCE WEÂ’RESHERATONN

Sumantri - Event Orginizer- Javanese Food Festival - Treasure Hunt

Event Orginizer- Javanese Food Festival - Treasure Hunt by Sumantri from the file of Borneo Bulletin. 30 August 2006

Tasek Brasserie, Sheraton Utama Hotel, is currently holding a Javanese Food Festival until September 3, where diners can participate in the 'Beautiful Island of Java Treasure Hunt.'
The treasure hunt is all about discovering the beautiful island of Java, its rich culture and history in an enjoyable manner, and diners will need to answer 10 questions with the help of clues provided. Two prizes will be handed out to the winners daily.
Additionally, diners can take pleasure in the traditional Javanese dance performance, solo gamelan, Ngamen (street musician), documentaries and Indonesian costume parade that have been lined up especially for the festival.
The festival is supported by the Embassy of the Republic of Indonesia and sponsored by RBA, Baiduri Bank, F&N Coca Cola, Cantik Beautyline, Processta Printing & Trading Company, Ethnic Ware Shop, Merunai Tailor, Westin Nusa Dua Resort & Spa in Bali, Sheraton Surabaya Hotel & Towers and Le Meridian Jakarta and Sheraton Mustika Yogyakarta Resort & Spa.
Courtesy of Borneo Bulletin

Sumantri- Event Orginizer- Trip to Bangkok

Event Orginizer- Trip to Bangkok from the file of Borneo Bulletin
Bangkok, Thailand 21 November 2001. There were approximately 30 persons in the trip.
The Bangkok trip lasted for four days and three nights.
As part of the package tour, the group visited the Emerald Temple and the Grand Palace and a few of the famous wet-markets.
They also visited the snake farm.
The best time was shopping. The group came back exhausted but felt overjoyed and happy with a few exclaiming that they will make another trip to Bangkok where there is so much to do and so much to see.
The trip was led by Endang Sumantri, chairperson of the club.
Sheraton Sports and Social Club Committee regularly organises and plans sports and social activities for the associates of the hotel.
These activities include games like football and badminton matches, aerobics, floral arrangment, cooking lessons, and social gathering for the associates and their families.
Courtesy of Borneo Bulletin

Sumantri - Event Orginizer- The Annual Dinner Staff Party

Event Orginizer- The Annual Dinner Staff Party from file of Borneo Bulletin by Sumantri
Bandar Seribegawan 13 March 2002
The Sheraton Utama Hotel held its annual staff dinner party with the theme "Night of the Million Stars".
The best-dressed title of Mr. Star and Miss Star went to the staff who dressed and looked like singer Boy George and violin prodigy Vanessa Mae. "Mr. Star" was a staff from the Food & Beverage Department, Johannes Kumanireng. "Miss Star" was Georgina from the Sales Department.
An all boys catwalk sketch by "The Divas" from the Food & Beverage Department won first prize in the talent competition.
The ballroom was decorated with stars and icons.
The "Night of the Million Stars" dinner party was organised by the Sheraton Sports and Social Club (SSSC) led by their chairperson, Mr. Endang Sumantri, Executive Housekeeper of the Sheraton Utama Hotel.
There were solo and group performances from the winners of the karaoke singing competition.

Sumantri - Event Orginizer- Tsunami Aceh Dinner

Event Orginizer- Tsunami Aceh Dinner from the file of Borneo Bulletin by Sumantri

Kerabat Nusantara Charity Dinner For Tsunami Victims By Huraizah Ahmad
Bandar Seri Begawan 15 January 2005 - The Indonesian association in Brunei Darussalam, Kerabat Nusantara, will be holding a charity dinner on Saturday January 29.
The event will be held at the Mutiara Ballroom of Sheraton Utama commencing at 7.30pm. According to a representative of the hotel, its proceeds will be channelled to aid the tsunami victims in Aceh.
Kerabat Nusantara, together with Malaysian, Singaporean, Philippine, Thai and Sri Lankan associations in the Sultanate are working together for the project, which is also supported by Sheraton in the capital of Bandar Seri Begawan.
Mr Drs Yusbar Djamil, Indonesian Ambassador to Brunei, will be the function's guest of honour.
The dinner will feature authentic Aceh cuisine such as Rujak Serambi, Urap Sayir Aceh, Udang Naggroe and Martabak Aceh, among other dishes.
Mr Agus Djamil, an exploration geophysicist, will present a special talk on Earthquake and Tsunami during the event. He received his Bachelor of Science in Physics from Gajah Mada University and a Masters in Science from Stanford University in America.
Sheraton Utama associates will be contributing towards the function, along with a special performance, prepared specially for the dinner. Sheraton, in its effort to ease the burden of tsunami victims, has set-up donation boxes at the hotel for guests to donate.
In addition, potpourri pouches hand-made by its associates are being sold at B$2 each, of which all proceeds will be given to the tsunami fund.
Tickets for the charity dinner are now available for purchase from the Sheraton, priced at $55 per person. For more information, please call Mr Sumantri or Dk Juliana at 2244272. -- Courtesy of Borneo Bulletin

Sumantri - Event Orginizer- Tsunami Aceh - Pesona Indonesia Painting Exhibition

Event Orginizer - Tsunami Aceh - Painting Exhibition - Pesona Indonesia from the file of Borneo Bulletin by Sumantri
Art Exhibition For Tsunami Relief Fund At Sheraton By Huraizah Ahmad
Bandar Seri Baegawan 2 February 2005 - Sheraton Utama Hotel in the capital held an art exhibition entitled 'Pesona-Indonesia' at the hotel lobby yesterday as part of the hotel's initiative to collect funds for the tsunami victims.
The exhibition which will last until February 10 features art works by Indonesian artists such as Aelina, Abay D Subarna, Arfial Arsati Hakim, Soegng Toekio M, Sri Sumarsih and Samsunuwiyati Marat.
Paintings by local artists are also displayed at the event, including the works of water colour painter, Hj Jamil H Gadung, and batik painter, Zainal Abidin.
The artists featured have taken part in art shows held in Indonesia, Paris, Bonn, Holland and Kuala Lumpur.
All proceeds collected from the art exhibition at the hotel will be channeled to the Tsunami Disaster Relief Fund to help the survivors, of the deadly tidal waves. -- Courtesy of Borneo Bulletin

Sumantri - Care to community - Tsunami Aceh

Care to community - Tsunami Aceh from the file of Borneo Bulletin by Sumantri

Tsunami Victims Need More Sarongs And Veils By Rosli Abidin Yahya
Bandar Seri Begawan, 15 January 2005 - Yayasan Sultan Haji Hassanal Bolkiah (Yayasan SHHB) has called for donations of "batik" or "pelikat" sarongs or waist-clothes as well as "telekung" or praying veils for Muslim women to help the tsunami victims in Aceh to perform the Hari Raya Aidil Adha prayers this January 21.
The public can donate the sarongs and praying veils direct to the collection point at the Yayasan SHHB Complex in the capital by today. The items will be sent to Aceh on Monday.
The call was made by Yayasan SHHB after it had received a feedback on the shortage of such materials from the mercy mission of Brunei Darussalam stationed in Aceh.
Meanwhile, the association of Indonesian citizens in Brunei Darussalam, Kerabat Nusantara, which has been actively organising tsunami fundraising activities for Aceh announced forthcoming events to collect donations for the unfortunate victims of the earthquake and tsunami disaster in Aceh.
A multi-activity event will be held tomorrow at the Scouts Building in Beribi to collect funds for the tsunami victims in Aceh, said Sumantri Endang of Kerabat Nusantara.
According to Sumantri, the event entitled "Compassionate Kerabat Nusantara in Helping Tsunami Victims of Aceh" will feature a bazaar, talks and an auction held by members of the Indonesian community in Brunei.
The event will run from 9am until noon. "The bazaar will be launched by the guest-of-honour, BapakYusbar Djamil, the Indonesian Ambassador to Brunei Darussalam," said Sumantri.
"Admission is free and the public is welcome to attend the charity event."
He said Kerabat Nusantara with the cooperation of Sheraton Utama Hotel will also organise a charity dinner for tsunami victims in Aceh on January 29 at the Mutiara Ballroom, Sheraton Utama Hotel from 7.00pm to 10.30pm.
"The events that have been planned for the night include a Children's Aceh Dance performance, a talk on the earthquakes and tsunamis by Agus Djamil as well as the serving of Aceh food.
"Tickets for the event are priced at B$55 and all the proceeds will go to the tsunami victims in Aceh," said Surnantri.
Guest-of-honour at the event will be Bapak Yusbar Djamil, the Indonesian Ambassador to Brunei Darussalam.
Another activity that is currently being planned is an exhibition of paintings by seven top Indonesian painters where 100 per cent of the proceeds will also go towards the tsunami victims of Aceh.
"The date and location of the exhibition will be announced later," he said.
Meanwhile, last Thursday evening, Kerabat Nusantara and Universiti Brunei Darussalam (UBD) held a talk on earthquakes and tsunamis by Agus Djamil at the university's Senate Room, Chancellor Hall. -- Courtesy of Borneo Bulletin

Sumantri - Care to community - Kanak-Kanak Cacad - Disable Children

Care to community - Kanak-Kanak Cacad - Disable Children from file of Borneo Belletin by Sumantri by Sumantri
Bandar Seri Begawan 31 August 2001 – The Clean Up Day at the KACA House yesterday was done in the name of fun by over 50 people including special children, staff, parents and volunteers.
It was the first time the children and parents lend a hand at cleaning their toys, playhouses and everyday equipment during the one-day campaign before His Majesty the Sultan’s birthday.
Janey Gilkey, the Supervisor at KACA House, said the drive is a good way to teach the children how to clean their toys and keep their equipment nicely.
She said the campaign was done after the speech therapy.
Gilkey said the children enjoyed and it helped them use their ingenuity in figuring out ways to clean up.
The children, parents and staff they donned white plastic aprons and washed the toys and other equipment.
Lots Of Toys To Clean
Nine people from the Housekeeping section and engineering department of the Sheraton Utama Hotel also took part.
They worked all day, cleaning the toys, washing the carpets, repairing doors and curtains, sweeping the floor, cleaning the stove and generally sprucing up the place.
Endang Sumantri, the Executive Housekeeper of the Sheraton Utama Hotel, supervised the workers. Endang said the spring-cleaning and maintenance work was done under their Care Programme.
He said the last time they volunteered to spring-clean the place was two months ago.
For Cleaning Campaing 1 Article - Janey Gilkey (2nf From Right) And Endang Sumantri (2nf From Left) Of Sheraton Hotel With The Steps Donated To KACA
The Sheraton Utama Hotel also donated steps to add to the sensory integration equipment for the children at KACA House.
Last month the Sheraton Utama Hotel donated toys to KACA House.
The Royal Brunei Golf and Country Club under the direction of Pg Hj Sulaiman and four other staffs trimmed the hedges and cut the grass.
The children were rewarded with Orient ice cream for their hard work.
Brudirect.com News

Photo shown :3yr Old Ak Mohd Akmaludin Cleaning A Toy House,Lots Of Toys To Clean,For Cleaning Campaing 1 Article - Janey Gilkey (2nf From Right) And Endang Sumantri (2nf From Left) Of Sheraton Hotel With The Steps Donated To KACA

Sumantri - Event Orginizer- Berbuka Puasa Bersama

Event Orginizer- Berbuka Puasa Bersama from the file of Starwood care by Sumantri

Bandar Seribegawan Ramadhan 2004. The Sheraton Sport and Social Club or SSSC recently hosted a "Berbuka Puasa Bersama" Sungkai program for Associates and their families, in conjunction with the holy month of Ramadhan. Non-Muslim Associates were also cordially invited to the Berbuka Puasa. The hotel's General Manager, Datin Hih Zainah Bujang and approximately 70 Associates with their families attended the special event.
The event began at 5:00 P.M. with the reciting of the Surah Al-Fatihah, followed by the reading of the Holy Qur'an by Zuhairy Bin Jumat from Bell Services. To bless the function the SSSC Chairman, Mr. Endang Sumantri, invited Ustaz Dr Hj Mohd Syahroni Bin Hj Abd Kahar from the Islamic Dakwah Center to give a presentation. Ustaz Dr Syahroni answered Associates questions regarding the fasting month. The gathering finished with the ending of the fasting month which was followed by the Maghrib prayer, Berjemaah, and Doa. A delightful dinner followed the ceremony. According to Endang Sumantri, "This is an annual event organized by the SSSC members with an aim to support and strengthen the relationship amongst the Associates and their family members."

Sumantri - Event Orginizer- Berbuka Puasa Bersama

Event Orginizer- Berbuka Puasa Bersama from the file of Starwood care by Sumantri

Bandar Seribegawan Ramadhan 2004. The Sheraton Sport and Social Club or SSSC recently hosted a "Berbuka Puasa Bersama" Sungkai program for Associates and their families, in conjunction with the holy month of Ramadhan. Non-Muslim Associates were also cordially invited to the Berbuka Puasa. The hotel's General Manager, Datin Hih Zainah Bujang and approximately 70 Associates with their families attended the special event.
The event began at 5:00 P.M. with the reciting of the Surah Al-Fatihah, followed by the reading of the Holy Qur'an by Zuhairy Bin Jumat from Bell Services. To bless the function the SSSC Chairman, Mr. Endang Sumantri, invited Ustaz Dr Hj Mohd Syahroni Bin Hj Abd Kahar from the Islamic Dakwah Center to give a presentation. Ustaz Dr Syahroni answered Associates questions regarding the fasting month. The gathering finished with the ending of the fasting month which was followed by the Maghrib prayer, Berjemaah, and Doa. A delightful dinner followed the ceremony. According to Endang Sumantri, "This is an annual event organized by the SSSC members with an aim to support and strengthen the relationship amongst the Associates and their family members."

Sumantri - Care to community - Bleed for good cause

Care to community - Bleed for good cause from the file of Borneo Bulletin by Sumantri.

Bandar Seribegawan 11 August 2005.

Sheraton associates staff bleed for good causeBy Haji Mohd Zaide Haji Damit
Twelve staff members of Sheraton Associates in the capital donated blood (photo) during a campaign held yesterday afternoon at the Mutiara Ballroom, Sheraton Utama Hotel. According to executive housekeeper Sumantri Endang, the donation drive was part of the many community services undertaken by the Sheraton Associates.
Courtesy of Borneo Bulletin

Sumantri - Care to community - Helping hand to a friend

Care to community - Helping hand to a friend from the file of Starwood Care by Sumantri

Bandar Seribegawan September 2003. Associates at the Sheraton Utama Hotel showed just how caring they are for their fellow Associates when they gave more than a helping hand to a friend in need. Jauyah binti Mokti, from the Stewarding Department, was in desperate need of blood donors for her critical open-heart surgery. A call for arms was dispatched throughout the hotel.
When our associates heard of her predicament, they were filled with compassion and jumped into action by spreading the word around. In a matter of time, there were six who willingly stretched out their arms; they were Endang Sumantri an Executive Housekeeper, Jiffry Zain, one of the Chief Engineers, Zulasmin Noor, one of the Restaurants Manager, Dk. Kemariah Pg Hi Duraman, the Sales Manager, Karim, a bellman, and Mr. Lee, a contractor currently working on hotel renovations.
Donating blood is a courageous act and a selfless gift to boot. When asked what prompted her into action, Dk. Kemariah said she empathized with Jauyah's need for blood donors as she had been in a similar situation before. Her greater motivation was her hope that if ever her own children were in need of blood for a transfusion or life-saving surgery, there would be others who are just as willing to help. Endang was just as benevolent when he said that it was just the right thing to do by helping others however and whenever possible.
Jauyah has since had her open-heart surgery at the GlenEagle Jerudong Park Medical Center. Her operation lasted six hours and she is now recovering slowly at home. She expresses her thanks to her valiant and compassionate Associates for their incredible support and commends them for their exemplary kindness.

Sumantr - Event Orginizer- The Annual Staff Party

Bandar Seribegawan December 2003 from the file of Starwood Care by Sumantri
Oh yes! We are going to have a great time!", say the organizers of the Annual Associates Mid-Year Party. This year, except for those on duty working to keep the hotel in tip-top form, everyone piled into their cars and headed to the beach with bags filled with sun-lotion and snacks enough to feed an army!
Mr. Endang Sumantri, Chairperson of the Sheraton Sports and Social Club at Sheraton Utama, and his committee took care of everything one could possibly need at a beach party. Tents were set up, the barbecue pits were roaring to go, and the in-house band was "packed" along for "live" music while wacky and hilarious games were planned for everyone aged 5 to 50! All their efforts did, of course, pay off and many participants also went home with fabulous prizes.
After this fantastic party out in the sun, everyone were delighted to cruise home with smiles, a fresh tan glowing on their faces, and another bag of happy memories to add to life with Sheraton Utama.

Sumantri - Event Orginizer- Room Divisions Award

Event Orginizer - Room Divisions Award from the file of Borneo Bulletin by Sumantri
Brunei Darussalam 25 March 2006
Sheraton Lauds Housekeeping & Laundry, Associates By Huraizah Ahmad.
Bandar Seri Begawan - Sheraton Utama Hotel recently honoured its housekeeping and laundry associates during the Rooms' Division - Housekeeping and Laundry Awards held at the Mutiara Ballroom.
The event was held to show recognition and appreciation to all the housekeeping and laundry associates who have contributed towards achieving high points on the Guest Satisfaction Index (GSI) and Starwood Cares Programme.
Helen Butui @ Hellen, a room attendant, was voted as `Miss Clean 2005', which was based on the highest score attained from guestroom's Quality Assurance (QA) inspection achieving a score of 94.73 per cent. Hajah Nadhirah Ahmad, Housekeeping Supervisor, received the `Most Productive Trainer 2005' in recognition for achieving the highest hours in conducting training last year with 186 hours and 15 minutes. -
The hotel's Public Area Attendant, Asep Matsum Mustafa, won two awards namely the `Most Active Trainee 2005' for producing the highest hours in training attendance clocking 231 hours and 25 minutes and the `Best Attendance 2005' with no absence or sick leave for the whole year last year.
`Miss Starwood 2005' was bagged by Norzainun Abdullah, a room attendant, who received the highest achievement of Starwood Care recognition with four nominations in 2005.
Each winner received an award certificate for their recognition, a flower bouquet and a dining voucher for complimentary lunch buffet at the hotel's Tasek Brasserie. The awards were presented by Datin Haj ah Zainah Bujang, General- Manager and Mr Sumantri Endang, Executive Housekeeper.
In her speech, Datin Hajah Zainah congratulated the winners and she was proud that the Housekeeping team has achieved the highest score of 98.98 per cent of cleanliness according to Starwood's LRA, the standard compliance inspection with the highest score in the Southeast Asia property.
The Rooms' Division - Housekeeping and Laundry Award was initiated by Mr Sumantri Endang. Also present at the reception were members of the executive committee, department heads and the housekeeping and laundry associates who also received Starwood Cares recognition for `Outstanding Care for Guest and Business' during the function. -- Courtesy of Borneo Bulletin

Sumantri - Customer Service - Care to the guest

Customer Service - Care to the guest from the file of Starwood Care 2002.
Bandar Seribegawan 2002.Jenny, our GSA, was discussing preferred SPG Platinum benefits with our hotel guest, Mr. Andrew Creevey, as he was checking into the Sheraton Utama Hotel.
Mr. Creevey asked if he could get help in getting a pair of shoes because he had left his shoes in Bangkok and urgently needed a pair to wear for an important presentation. He needed the shoes right away. Nanetta, our RSA, took the initiative to discuss it with the Front Office Manager, Mr. Ho Guan Hui.
Because our guest needed a pair of shoes immediately, he agreed to borrow a pair if necessary. Nanetta and Mr. Ho Guan Hui then proceeded to find someone among the Associates who wore the same shoe size as Mr. Creevey. In their shoe search, they discovered that Executive Housekeeper, Mr. E. Sumantri wore the same shoe size as our Hotel Guest! Mr. Sumantri willing agreed to help out our guest.
The shoes were then polished and sent to the guest. Mr. Creevey was extremely pleased with the assistance and attention that was given to him over a pair of shoes, which he needed to wear for his presentation. He was so impressed and appreciative of what was done for him that he came to reception before his presentation to show the Associates how well the shoes did fit. At checkout Mr. Creevey asked for Nanetta and thanked her personally for the 'caring' assistance and attention given to his shoe predicament.
Mr. Andrew Creevey then wrote a letter to the General Manager, Paul Richardson, praising the level of service given to him as a hotel guest. "I would like to make a special mention of the service that was extended to me by Ms. Nanetta. I had forgotten to pack a pair of black business shoes and was faced with the prospect of doing my presentation to Brunei Shell in jeans! Nanetta came to the rescue by locating a pair of shoes at housekeeping. This obviously saved the day for me. You should be very proud of Ms. Nanetta's display of going the extra mile in this cause."
Thank you to all Associates who were a part of 'caring for our guest', and to Mr. Sumantri for loaning his shoes to our guest, and to Nanetta for taking the opportunity and time to 'Care For Our Guest', to anticipate his needs, to value the importance of a pair of shoes to our guest, and to swiftly move to action to ensure that his needs were met during his stay at the Sheraton Utama Hotel.
A special thank you and recognition to Mr. Sumantri for 'sharing' and to Nanetta for 'caring'! Just another 'caring' example of the level of service offered by our Sheraton Utama Hotel Associates!

Sumantr - Event Orginizer- Hari Raya Celebration

Event Orginizer- Hari Raya Celebration from the file of Borneo Bulletin by Sumantri
Bandar Seribegawan 14 November 2006. Sheraton Celebrates Raya With Associates By Huraizah Ahmad
Bandar Seri Begawan - Sheraton Utama Hotel yesterday held a Hari Raya open house for its associates. The open house was held at the Sheraton Utama's canteen, the Utama Corner.
The Utama Corner was festively decorated with Hari Raya cards, green packets and ketupat weaved from ribbons.
Associates from different nationalities and cultures donned in their finest Hari Raya attire came together to celebrate the occasion.
They were welcomed by the Executive Committee of the Sheraton Utama.
Before enjoying the lavish lunch spread, the Executive Housekeeper, Endang Sumantri recited a doa selamat to bless the occasion.
It was a joyous day for some, who have been working during this period or were away from home.
Celebrating Hari Raya with the associates is an ongoing activity for Sheraton Utama, as part of the Starwood Cares programme. -- Courtesy of Borneo Bulletin

Sumantri - Care to community - Tsunami Aceh

Bandar Seribegawan 10 February 2005 from the file of Borneo Bulletin by Sumantri

Brunei Food Festival Opens Feb 25Bandar Seri Begawan - Locals renowned for their huge appetite for sumptuous and delicious food can attend the Brunei Food Festival at the open area opposite the Royal Regalia in the capital from 10 am to 10 pm on Feb. 25-27.Endang Sumantri of the Kerabat Nusantara, an association of the Indonesian community in Brunei, said his organisation would participate and offer mouth-watering cuisine from many parts of Indonesia.Organised by the Brunei Association of Hotels and supported by Tourism Brunei, sponsors for the Brunei Food Festival include Borneo Bulletin, Media Permata, T.C.Y Motors Sdn Bhd, Aliaa, Kingston, Delcol and GTE.He called upon food lovers to look for Warring Kerabat Nusantara - Big Makan Festival, at the venue."Proceeds from the festival will be donated to the tsunami victims in Aceh to help the reconstruction of the devastated Indonesian province," he said.The festival is also offering authentic and sumptuous cuisine from Brunei. Other Asian delicacies are prepared based on recipes adjusted to suit Bruneian preferences.'Booths for the Big Makan Brunei Food Festival are available at $50 each for the 3-day event. For more information and reservations call 2335544 or 2342027. -- Courtesy of Borneo Bulletin

Sumantri - Care to community - Tsunami Aceh

Care to community - Tsunami Aceh from the file of Borneo Bulletin by Sumantri

Kerabat Nusantara Announces Charity Activities For Aceh By Rosli Abidin Yahya

Bandar Seri Begawan, 9 February 2005. KERABAT Nusantara, the Association of Indonesian Community in Brunei Darussalam announced several fund raising activities yesterday to collect funds for the tsunami victims of Aceh.
Sumantri Endang, an executive committee member said a painting exhibition entitled "Pesona Indonesia" is currently taking place at the Lobby level at Sheraton Utama Hotel, Jalan Tasek.
He said the exhibition features painting of six Indonesians and three Bruneians, which are on sale to the public until Feb 10.
It is organised by Sheraton Utama Hotel with support from Kerabat Nusantara.
The exhibition is open to the public and proceeds from the sale of the paintings will go to the Tsunami Disaster Humanitarian Fund.
Moreover, adding to the fund raising activities, he also stated that a cooking class on authentic Aceh cuisine will be held on Feb 13. The location will be announced later.
In addition, he also said that an Indonesian food festival entitled "Warung Kerabat Nusantara - Big Makan Festival" is to take place at the Royal Regalia in the capital from Feb 25 to 27.
The event will be organised by Brunei Association of Hotels (BAH) with support from the Brunei Tourism Office.
The festival will feature authentic and sumptuous cuisines from many parts of Indonesia and will be open from loam to 10pm on the said dates.
Kerabat Nusantara also announced a badminton tournament on Feb 27 commencing 7.30am and will take place at the Multi-Purpose Hall, 5'h Floor of the Scouts Building in Beribi.
The tournament is open for male doubles only. For more information on the tournament contact Adi 8809238, Usep 8836233, Atang 8762785, Bowo 8788962, Ikhsan 8821061, and Acep Prasojo 8712146.
Kerabat Nusantara has been involved in several fund-raising activities since the tsunami disaster hit Aceh last Dec 26. -- Courtesy of Borneo Bulletin

Sumantri - Care to community - Tsunami Aceh

Care to community - Tsunami Aceh from file of Borneo Bulletin by Sumantri

Bandar Seribegawan. 10 January 2005. Relatives Of Aceh Tsunami Victims Share Their Grief By Huraizah Ahmad
Bandar Seri Begawan - Several representatives from the Sheraton Utama Hotel recently visited the `Kerabat Nusantara' - an Indonesian-based community - who has family members involved in the tsunami disaster.
Mr Sumantri Endang, Executive Housekeeper of the hotel, said the objective of the visit was to show sympathy and concern towards the Aceh communities working in the country and to discuss several issues relating to fund-raising activities to help the Aceh community in Indonesia.
Also present at the event was Ak Shamaizar Shadan, the PR and Sales Executive of the hotel; Ms Jenny Lee, UNICEF representative and Front Office Assistant Manager; and, Mr Robert Hombria, from the F&B department of the hotel.
Present to welcome the group during the visit at the residence of Ustaz H. Abd Kadir Alhamidy was the president of 'Kerabat Nusantara', Dr Muhammad Nabil.
Also present at the event was Mr Yusbar Djamil, the Ambassador of Indonesia to Brunei Darussalam, who took the opportunity to provide moral support and share their grievances.
Several Indonesians who also attended the event have also lost several family members to the tsunami disaster in Aceh.
Yusnita, an Indonesian married to a local, told the sad story of how she lost her relatives in Aceh to the disaster.
Her brother was the sole survivor in her family and she would occasionally contact him whenever possible through the telephone.
Another Indonesian, Istarni, who was lucky to be spared from the tragedy, said that he himself had lost a majority of close relatives back home.
"It is a sad time for everyone and it is difficult to go back home with families and relatives still missing in the disaster," Istarni said.
According to Dr Muhammad Nabil, president of 'Kerabat Nusantara', the association has planned several activities to help raise money to assist those affected by the tsunami tragedy in Aceh.
"A gathering for the Indonesian community residing in Brunei will be held on Jan 16 where participants can take part in activities organised to raise donation for this charitable cause," he said.
Sheraton Utama Hotel has also planned a series of charity events to raise money for the Tsunami Disaster Relief Fund, including a charity dinner to be held on Jan 29 at the Mutiara Ballroom of the hotel. -- Courtesy of Borneo Bulletin

Sumantri - Event Orginizer - Visit Royal Regalia

Event Orginizer - Visit Royal Regalia - from Borneo Bulletin File by Sumantri
Brunei Darussalam, 11 August 2001. Staff from the Sheraton Utama Hotel made an educational visit to the Royal Regalia recently. The tour was organised by the Sheraton Sports and Social Club (SSSC) committee and was led by Mr. Zamri Haji Mahmud, Secretary to Mr. Endang Sumantri, Chairperson of the SSSC committee.
This is one of many educational field trips that the SSSC has organised for the Hotel's employees. These trips are aimed at increasing the awareness of foreign staff about the traditions and culture of Brunei Darussalam as well as to refresh local employees' knowledge of the history and happenings in Brunei.
"It is surprising that not many locals actually come and visit the Royal Regalia and take the time to learn the local culture and history of Brunei," said one of the attendants at the Museum.
These field trips are also part of the Sheraton CARE Programme. It is the commitment of the hotel to take care of both its guests and employees. To ensure that the employees are able to achieve the goal of caring for their guests, the hotel has to take care of its employees first. A well cared for employee will in turn take better care of the guests.
Courtesy of Borneo Bulletin

Sumantri- Self Development - Bachelor in Economy

Self Development - Bachelor in Economy by Sumantri.

Even though not related to current professional i managed to completed my education bachelor in economy. As a hotelier i believe this education support me in creating a proactive thinking in different view and perspective.

Sumantri - Event Orginizer - Opening new staff restaurant

Event Orginizer - Opening new staff restaurant - from Borneo Bulletin file by Sumantri

Brunei Darussalam, April 2003. Sheraton Utama Hotel recently held an opening ceremony of the hotel's new cafeteria. The opening ceremony was attended by Datin Hajah Zainah Bujang, General Manager and Executives, Department Heads and associates of the hotel.
To officially open the cafeteria, Datin Hajah Zainah Bujang was asked to cut the "Nasi Tumpeng". Guests then enjoyed a delicious spread specially prepared for the occasion.
In conjunction with the completion of the new cafeteria, the Sheraton Sports and Social Club, chaired by Mr Endang Sumantri, Executive Housekeeper, organised a renaming competition for the new cafeteria. Out of the 221 creative and imaginative entries, the management finally decided on Mr Karim Hj Samat from Bell and Security Department. Mr Karim, who walked away with a $100 cash prize, came up with the patriotic name "Utama Corner" for the cafe.
Datin Hajah Zainah Bujang and Mr. Endang Sumantri presented Mr Karim with his prize. This was followed by a "Doa Selamat" read by Awangku Jasni, also from the Bell and Security Department, to bless the new cafeteria. Courtesy of Borneo Bulletin

Sumantri -Building World Class Brand - Signature Sheraton Service

Building World Class Brand - Signature Sheraton Service by Sumantri .

Most of the evaluation result on this module remain strongly agree and agree and the comment also positive. There were few constructive comments found refresment everytime the same and consider lunch time. The participant is very unique is just like trip personas each individual are different as well level of understanding on this module that's why some class on time some class a bit longer. The Signature Sheraton Service Module start on 15 January - 18 January 2007. Complete article can be found in this page. Please explore
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Sumantri -Building World Class Brand - Signature Sheraton Service

Building World Class Brand - Signature Sheraton Service by Sumantri

Sumantri -Building World Class Brand - Signature Sheraton Service

Building World Class Brand - Signature Sheraton Service by Sumantri.

Complete article on this module please explore this page.

Sumantri -Building World Class Brand - Signature Sheraton Service

Building World Class Brand - Signature Sheraton Service Module by Sumantri

Bandar Seribegawan 15 January 2006. This module is design to have and make the service at Sheraton " Signature " . Is about creating Sheraton Service that is different, better and special. Delivering Signature Sheraton Service, means creating a memorable experience for every guest. The key are ; WANT to understand Work on your understand and ACT on it. To begin we must first understand our individual guest's expectations and then be creative enough to exceed those expectations. There are 3 objective on this module : First each of participant to identify and understand trip personas, second explore behaviors that support the Associates success Profile and third provide ideas and methods to exceed guest expectation. In order to achive the objective the agenda has beens set : Understanding the guest, Associate Success Profile, Exceeding Expectations and Filed experience.

Class started with asking the participant commitment on the previous module and share what had been done than continue with review everything communicate module. Class also share the datas been made BWCB team interviewed 1000 guest and discovered so much interesting to understand more, our guest better. Shown on the data that our guest comfortable with who they are 63% Social & Out going 39% Like to visit new place 60% and Independent 60% explained as well since we know that datas how to approach to the guets. Further more to understand the guest we explore about Trip Personas, Need, Wants,Expectation and Emotional. Illustration on website page, marketing and advertising tools also shown to the class as well as to read the guest letter. To be more understand participant also been ask to and activity of knowing trip personas / undesrtand guest with different scenarion provided.

During Associate success Profile topic we explore to participant engage into behavior map activity where each group divided into four explore the behavior card which content behavior and to diffenciate good and great. On Exceeding Expectation participant been ask another activity to do role play they require to talk to act to do something according to scenario given to understand more " behaviors need to be consistently execute highly effective on story telling for Connecting rituals " Planned" events and Comforting moments " spontaneous Events also explained. Freedom!! Participant been motivated that every one expected to do so spontaneous things to exceed expectation and every one in the class encourage to do so within their frame work.

Filed Experience require participant to feel as a guest go out to interact with other industry when they come back to share their story regarding they are being a customer. The sharing method should be touch on human through, Everything communicate, needs, wants, expectation, emotions, exceeding expectation. This module were longer that usual from 9 am to 1 pm for morning and 1.30 pm to 5.45 pm for afternoon class. I have a control and reach my potential in mastering each module even being single trainer. I'll continue to be the best of me in any opportunity to be a service hero.

Sumantri -Building World Class Brand - Signature Sheraton Service

Building World Class Brand - Signature Sheraton Service by Sumantri

Complete article on this module please explore this page

Sumantri -Building World Class Brand - Everything communicate Module

Building World Class Brand - Everything communicate Module by Sumantri.

I make the difference!!!!