Thursday, May 03, 2007

Sumantri -Building World Class Brand- Creating connecting ritual plan event





























Bandar Seri Begawan 1 May 2007
Building World Class Brand- Creating connecting ritual plan event by Sumantri

In building world class brand one of way to reach level call " LOYAL GUEST " is by achieving exceed expectation. I have an opportunity to create connecting ritual plan event as one of method in exceeding expectation. Indonesian embassy is one customer specially for yearly catering for Indonesian Independence Day. Indonesian Embassy in Brunei Darussalam also been supported Sheraton Utama when we have FOOD FESTIVAL. After approached them regularly, visit them as part of sales call method i managed to lead the business for farewell buffet lunch. Is not much cover only 12 paxs but in Sheraton Utama 1 pax taking a buffet is very significant.
The aim is to impressed The Spouse of Indonesian Ambassador and to create memorable experience for Ibu Yadi the host of that day. Appearance how we will present ourselves : Trio in house musician Faisal, Dadan and Josan dressed in Javanese costume. My self, Tasek brasseries and Bellman in proper uniform. What we do is reserved the parking for this group, warm welcome at the lobby by my self, reserved the table for this group, and create a nicely done slice of cake with decoration and wording "Selamat Jalan & Terima kasih. The best part was when i and the team sang Indonesian farewell song call " Kembali keJakarta. Tear start came out from each eyes of participants. This all women from Indonesian embassy impressed with our surprised " Connecting ritual plan events. All human truths cover, understand, Belong,Special,In control and reach potential blend together in core value, warm, comforting and connection.

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