Showing posts with label Event organizer. Show all posts
Showing posts with label Event organizer. Show all posts

Sunday, July 29, 2007

Sumantr - Event Orginizer- Creating Belong to in house guest















































































Event Organizer- Creating Belong to in house guest by Sumantri. Bandar Seribegawan 17 July 2007. Mr. Khalid Affandy is one of Sheraton Utama Hotel long staying guest on 16 July 2007 completed that he stayed one year with the hotel. As an appreciation and thank you to Mr. Khalid i created called " Star Customer Experience " the objective is simple created " belong". Here's the details : Inspired by BWCB in creating exceeding expectation after having an conversation with Mr. Khalid i stared drawn the plan. A week before the due date i sent an e-mail to Mr. Alex Riva
the General Manager of the hotel for approval of my plan. As soon as the plan approved follow by executing step of the plan, 1st to sign and write a thank you wish on the top of photo frame paper used as a gift after the event. Second send an invitation to Mr.Khlaid by General Manager the third shared the agenda with the team the fourth search the song which related to this occasion. I select "Thank You" by Dido and Kemesraan by iwan fals as a title of songs










Mr. Khalid Affandy
Marked one year
Stay with Sheraton Utama Hotel
17 July 2007
AGENDA


4.45 PM – Arrival of staff of Sheraton Utama Hotel

5.00 PM – Arrival of Mr. Khalid Effendy & Mr. Sumito ( every body shake the hand )

5.15 PM – Welcome and Thank You speech by General Manager. Mr. Alex Riva

5.20 PM –1st Song “ THANK YOU - DIDO“ Featuring Faizal, Sumantri and rap by Mahadi

Every one is welcome to sing chorus only
Chorus : I want to thank you for giving me the best day of my life Oh just to be with you is having the best day of my life

2nd Song title “ KemesraanIwan Fals “Featuring Sumantri, Faizal and all

5.30 PM – Mr. Khalid Effendy speech follow by cake cutting
Group Photo
Makan

KEMESRAAN

Suatu hari Dikala kita duduk ditepi pantai Em A D Dan memandang ombak dilautan yang kian menepi D G Burung camar terbang bermain diderunya air Em A D Suara alam ini hangatkan jiwa kita D G Sementara sinar surya perlahan mulai tenggelam Em A D Suara gitarmu mengalunkan melodi tentang cinta D G Ada hati membara erat bersatu Em A D Getar seluruh jiwa tercurah saat itu Reff: G A D Kemesraan ini... janganlah cepat berlalu G A D Kemesraan ini... inginku kenang selalu G A D Hatiku damai... jiwaku tentram disamping mu G A D Hatiku damai... jiwa ku tentram bersamamu






















Thursday, July 05, 2007

Sumantr i- Event Orginizer- ABC's of Housekeeping Training Launch
















ABC’s of Housekeeping Training Launch By Sumantri





Bandar Seri Begawan, 3 July 2007. Sheraton Utama Hotel – Brunei Darussalam has Launch the ABC’s of HOUSEKEEPING training held at the training room recently. ABC’s of HOUSEKEEPING is The process was designed by experts in the field to provide Consistency & Quality Save time Save trips to the cart & back to the room Save re-cleaning efforts Enhance Guest & hotel staff Satisfaction.

Cleanliness of the hotel room continues to be a top priority to our guests according to Penn, Schoen & Berland Associates, Inc. 1999 Research Study “ CLEANLINESS “ is top ten factors intent to guest return.

The training will be conducted by Dayang Jaliha hjh Rabaha, The hotel’s Laundry Manager the qualified facilitator of this ABC of Housekeeping training who has attended ABC of Housekeeping facilitator training in Westin Kuala Lumpur recently. For the next three month Jaliha and her housekeeping team will be joining the training to achieve the objective of ABC’s of Housekeeping which is identify potential area improvement, enhance the consistency of quality, reduce guest complaint and reduce associates work loads and process audit.

Attend on the launching were Mr. Alex Riva the General Manager's of the Sheraton Utama Hotel, Mr. Sumantri Endang, the Property Service Culture Trainer cum Executive Housekeeper, Ms. Nanetta Jordana, the Human Resources Administrator and all of Housekeeping and Laundry staff 's Sheraton Utama Hotel.

Friday, June 08, 2007

Sumantri - Event Orginizer- Datin Hjh Zainah Bujang farewell caremony

























































































































































































































































































































































































































































































































































Datin Hjh Zainah Bujang farewell caremony by Sumantri.
Bandar Seribegawan 8 June 2007. A surprised farewell ceremony was held on 8 June 2007 at Mutiara Ballroom, Sheraton Utama hotel, Brunei for our lovely General Manager, Datin Hjh Zainah Bujang. Hundred of Sheraton staff attended from rank and file to manager and Excom's level. Farewell caremony is highly supprised start from determine date to scenario how to invite GM come to the venue. Ceremony begin when Guan our reception manager disturb GM and his assistant GM when having a handover meeting informed both of them that there were heavy pipe leaking at The Mutiara Balroom, Guan then bring GM and George to Mutiara Ballroom.
At Mutiara Ballroom i was busy breif the staff, as early at 2.45 PM the staff from each department arrived at the Mutiara, i than brief them according to agenda. At 2.50 everybody ready lined up at entratnce of Mutiara.
At 3.00 PM our General Manager accompany with Guan and Guan step into Mutiara Ballroom " Big applause and shake the hand of the surprised begin. Caremony than continue with a sing a song " Yesterday " title by Beatles led by my self and Speeches, the agenda has to adjusted due to our General Manager in emotionally condition. Doris the represtative from EXCOM and Manager begin with her speech followed by representative from staff than only after that Datin give her speech. On her speech, datin say thank you to every one, its been a very difficult decision to leave the company, however i am still be around, you will be more often to see me at Cantik Spa she added.
Gift presentation time, another surprised also been given to Datin, George,Nova and Robert on behalf of Sheraton staff give a travel bag with a full of signature from staffs. This is not Gucci or Lowe but you will never get anywhere in the world that what George say to Datin,
Surprised still continue, photos presentation of General Manager activities 25 years with Sheraton Utama accompany with a singing together of " Kenangan Terindah " song title by Simson lead by my self. Ceremony than continue with afternoon tea and some of staff have a photos with our GM, Datin Zainah Bujang.
----------------------------------------------------------------------------------------------
The following some scenarios behind the screen
I start to write a concept of this 30 minutes dramatic scenario. Completely surprised, the following were the steps of action been taken :

6 June i wrote an e-mail to George and Nanetta about my ideas, here's the note:

Dear George, here's plan,

Title : Surprised Farewell for GM

Date : Nanetta will decide when looking at before new GM arrive, requirements Datin must be available at 3.30 PM ( in this time will possible to have more associates attend and participate )
Venue : preferable at Signature if in Mutiara, movement of preparation will be visible
Method : Surprised / No invitation / Confidential
Food : FB recommendation
Agenda : On day of farewell only at 3 PM call each associates to attend the farewell party
By 3.30 Pm assuming will be each of representative from each department
Nanetta will pick up GM and bring to the venue decide ( any reason you can use in order to convince GM to come to the venue, please make sure GM is not aware on this )
When GM arrive at the venue everybody sing " YESTERDAY" Beatles ( musician to be brief earlier )
Escort GM to sit down at the special chair ( that will be one dedicate chair prepared decorate very nice one )
One more song to sing - title to be advise
Last speech by GM
Gift presentation to GM if any will be represent by EXCOM / DEPT head
Group photos - EXCOM, ALL DEPT, Each Depart if you wish
Makan
Finish

Please keep this information for yourself only until nanetta advise the date than we will inform EXCOM

Sumantri

To support an ideas a small meeting been held at Poolside, attended on the meeting were : Sumantri, George,Guan,Robert and Nova. Information remain confidential, i briefed the overall plan, Nova will be responsible on FOOD & Beverage, for George & Guan will be critical both has responsible to invite Datin to come to MUTIARA without knowing on farewell ceremony. The scenario been set up as follows, George will make an appointment for handover at 3 PM than when they have an discussion Guan will call both of them that there are pipe leaking at Mutiara heavily.

Here an u date e-mail this time i creased the number of people who i think they should know and agreed with supported.

Dear ALL,

After further discussion with Guan and Sumantri, Please note some changes....

Please start to gather all associates and go to Mutiara from 2.45pm.

Sumantri will cordinate with Guan once we all ready and contact George to escort Datin to Mutiara at about 3.00pm follow by the program as per email below.

Also, we will invite the rest of associates who wish to say something to Datin too.

Thanks

Doris Newn Finance Manager - Sheraton Utama Hotel
P O Box 2203 I Jalan Tasek I Bandar Seri Begawan BS8211 I Negara Brunei Darussalam I Postcode BS8674
telephone 673 2244272 facsimile 673 2221579
sheraton.com/utama
Sheraton Belong

From: Endang, SumantriSent: Thu 07/06/2007 05:33To: Van Oosten, George; Newn, Doris; Jordana, Nanetta; Susila, Bayu; Hamidon, Wena; Hamidon, Wena; Ho, Guan Hui; Hombria, Robert; Yeong, Ken; Yeong, Ken; Akbar, Nova; Susila, Bayu; Rabaha, JalihaSubject: FW: Farewell for Datin

Dear All

Please keep this information for your self only.

FAREWLL FOR DATIN

Date : 8 June 2007
Venue : Mutiara 2
Time : 3.30
Plan and program :

By 3 PM Nanetta to call all of Department heads and all associates to come to Mutiara 2 for the emergency meeting.More associates attend will be greated.

By 3.30 Pm George will escort datin to come to Mutiara ( is up to you George, how you going to handle it, but defenetly do not mention about farewell - Please note GM did not know about this program )

Assuming GM will be at Mutiara at 3.35 PM, George will eascort her to sit down on the chair. Robert will provide the Chair only for her. That will be THANK YOU banner also attached on the wall courtesy by Wayan.
Note ; the moment when GM enter the Mutiara all / everybody clap the hands!!

As soon as GM sit down I'll lead the singing performance title will be " YESTERDAY" by beatles all welcome to sing together specially this part " Why She had to go .....". We will distribute the liric.

Once the singing perfromance completed we will ask GM to speech. Speech Followed by reprentative from EXCOM ( DORIS is preferable ) and one from ordinary associates.

If any gift for her that will in this part, if not perhaps will be during formal farewell on 26 June

Than Group Photos - 1. With EXCOM 2. with All / participants 3. With each Department

Than Photos presentation while makan. PHOTO Presentation acoompany by song title I'll stand by you by carrie underwood the photos all about GM activities. Menu Makan courtesy by NOVA, photografer courtesy by Weena.

Thank you all

Sumantri
Here's an agenda

Datin Hjh Zainah Bujang
General Manager
Sheraton Utama Hotel
Farewell Ceremony
AGENDA
8 June 2007

15.00 – Arrival of General Manager to Mutiara Ballroom accompany by George
Warm Welcome / clap the hand by all associates
George to escort General Manager to have a sit.
15.05 – All sing “YESTERDAY “ song by Beatles lead by Sumantri
15.10 – General Manager Speech
15.13 - EXCOM’s representative speech by Doris
15.15 – Associates Speech
15.20 - Gift presentation by George to Datin
15.22 – Group Photos – EXCOMs
15.25 - Group Photos – All
15.27 – Group Photos – each department if you wish
15.30 – Makan and slide Datin Photos presentation.
First song “ Kenangan terindah “ by Simson, sing together will be recommend
here's the liric of " Yesterday " and " Kenangan Terindah" songs
Yesterday ------The Beatles
Yesterday, all my troubles seemed so far away.Now it looks as though they're here to stay.Oh, I believe in yesterday.Suddenly,I'm not half the man i used to be,There's a shadow hanging over me,Oh, yesterday came suddenly.Why she had to go I don't know she wouldn't say. I said something wrong,Now I long for yesterday.Yesterday, love was such an easy game to play.Now I need a place to hide away.Oh, I believe in yesterday.Why she had to go I don't know she wouldn't say. I said something wrong,Now I long for yesterday.Yesterday, love was such an easy game to play.Now I need a place to hide away.Oh, I believe in yesterday.Mm mm mm mm mm mm mm
Kenangan Terindah
Artist: Samsons

Aku yang lemah tanpamuAku yang rentan karenaCinta yang tlah hilang darimuYang mampu menyanjungkuSelama mata terbukaSampai jantung tak berdetakSelama itu pun Aku mampu tuk mengenangmuDarimu...Kutemukan hidupkuBagiku...Kau lah cinta sejatiOoh...
Reff:
Bila yang tertulis untukkuAdalah yang terbaik untukmuKan kujadikan kau kenangan Yang terindah dalam hidupku
Namun takkan mudah bagikuMeninggalkan jejak hidupkuYang tlah terukir abadiSebagai kenangan yang terindahOoh...


























































































































































Tuesday, January 23, 2007

Sumantri - Event Orginizer- Javanese Food Festival - Treasure Hunt



Event Orginizer- Javanese Food Festival - Treasure Hunt by Sumantri from the file of Borneo Bulletin. 30 August 2006

Tasek Brasserie, Sheraton Utama Hotel, is currently holding a Javanese Food Festival until September 3, where diners can participate in the 'Beautiful Island of Java Treasure Hunt.'
The treasure hunt is all about discovering the beautiful island of Java, its rich culture and history in an enjoyable manner, and diners will need to answer 10 questions with the help of clues provided. Two prizes will be handed out to the winners daily.
Additionally, diners can take pleasure in the traditional Javanese dance performance, solo gamelan, Ngamen (street musician), documentaries and Indonesian costume parade that have been lined up especially for the festival.
The festival is supported by the Embassy of the Republic of Indonesia and sponsored by RBA, Baiduri Bank, F&N Coca Cola, Cantik Beautyline, Processta Printing & Trading Company, Ethnic Ware Shop, Merunai Tailor, Westin Nusa Dua Resort & Spa in Bali, Sheraton Surabaya Hotel & Towers and Le Meridian Jakarta and Sheraton Mustika Yogyakarta Resort & Spa.
Courtesy of Borneo Bulletin